Maigan mungdan na malu masha galaw shapraw ai hka htung ni a matu, ginra tsan gang ai hte aten n bung ai majaw, shara de engineer ni du wa na matu aten galu ra ai. Loi ai mara law law hpe tsan tsan kaw nna hparan mai ai. Maigan masha ni a matu magam bungli la nga ai aten manu hpe shayawm na matu, anhte a hpaji masa magam dap gaw maigan magam bungli masa hpe gram lajang nna, madang masat da ai tsan tsan kaw nna madi shadaw ai arung arai laika buk ni hpe gawgap ya ai.
Dai resource library hpe module hku nna garan tawn da ai: hkum tsup ai ladat hpe hpaw hpang ai video ni, shani shagu jep joi ai lam & gram lajang ai lam ni hpe madun dan ai lam ni, chyahkring hkring alarm ni a matu graded troubleshooting guides ni, wearing‐part hpe galai shai na matu sharin achyin ai lam ni hte malu masha amyu myu a matu reference‐process documents ni. English, Spanish, Vietnamese hte kaga law law lang ai ga ni lawm ai ga amyu law law hpe mung mai lang ai. Maigan mungdan na client ni gaw gara aten hta raitim, laika buk ni hpe hti nna download galaw mai ai.
Graded remote‐htang htai ai ladat hpe gawgap da ai. Madung bungli galaw ai lam hte seng ai ga san ni a matu, client ni gaw tinang hkum hpe madi shadaw na matu resource‐library kaw na laika buk ni hte video ni hpe tam mai ai. Alarm hte parameter n bung ai lam ni a matu, customer ni gaw unit serial‐number, shut ai lam ni hpe screenshot hte bungli galaw ai lam ni hpe bang ya ai. Anhte a hpaji ninghkring ni gaw, shut shai ai lam hpe chye chyang ai npawt nhpang hte madi shadaw ya ai online hku nna root‐causes ni hpe sawk sagawn nna, manghkang hparan na matu on‐site magam gun ni hpe lahkam mi hpang lahkam mi lam madun ya ai. Grai sawng ai hkrat sum lam ni a matu, tsan tsan kaw nna jep joi ngut ai hpang, shara kaw nna shang lawm ra ai kun ngu ai hpe jep joi na re.
Resource‐library gaw n-gun ja ai hku gram lajang nga ai. Project ni kaw na shinggyin la ai high‐frequency practical manghkang ni hte real‐world operation pain‐points ni hpe aten kadun laman hta machye machyang npawt nhpang de jat bang ya ai. Ndai masa gaw on‐site service hpe galai shai ya na n re, raitim, 80% na zawn re ai asan sha re ai mara ni hpe hparan na hpe ahkyak shatai ya ai, mara ni hpe hparan ai aten hpe kadun shangun ai hte client ni a galaw shapraw ai lam hpe jahkring kau ai aten hpe shayawm ya ai. Hkum hkrang sa du gawan ai lam teng sha ra ai, grai sawng ai arung arai hkrat sum ai lam ni a matu, n law htum on‐site service resources ni hpe tawn da ai.
